Do you want to plan a solo adventure or book a family trip to Hawaii? Then, you can get the best prices on your flight tickets and hotel deals. Going to a travel agency and physically walking into the office to book your tickets may take time and energy. So, it's usually easier to book your flights online. Travel platforms are in huge demand these days, and booking tickets and accommodations have become very convenient for travelers globally.
Most websites offer user-friendly interfaces and a wide range of options. You can use filters on these platforms to sort by prices, airline companies, timings, and regions. If you are looking for different times of the year, you can get fantastic deals on vacation packages and holiday rentals.
You have many travel options at your fingertips. Plan your itinerary at any time according to your custom preferences and budgets. Whether it's a family vacation or a business trip, Ly.com is one of those leading travel agencies making waves online. We hear stories about it in the news, and Ly.com makes it easy to book your flight tickets online.
But is Ly.com legit? People are questioning its authenticity, even though it offers steal deals. They are warning others about it. Let’s examine what Ly.com is all about and whether they're worth it. By the end of this post, you will decide whether or not you want to go ahead and book your travels through them.
What is Ly.com?
Ly.com, or TongCheng Network, is a top online travel service provider based in China. The company offers flight tickets, hotel bookings, vacation packages, and train tickets to millions of users worldwide.
Lye.com has served more than 500 million customers in 2017. You can reach out to its customer support team at customerfeedback@Ly.com.
How Does Ly.com Work?
Ly.com uses advanced technology to match customers with the best flight and hotel booking deals. The website offers affordable tickets. The company mainly earns money by charging different flight service providers commission fees for every booking made through its platform. This allows Ly.com to profit from its extensive inventory of travel services without holding any physical assets. Ly.com is known for its low operational costs and high scalability.
What are People Saying about Ly.com?
Some people say Ly.com is terrible. Because it is based in China, communication can be frustrating, especially if you need to modify your flight bookings.
Since the website is in Chinese, non-native viewers may have difficulty understanding its content. However, Ly.com's official website has a clean user interface.
Booking flights is a very straightforward process. You can select your from and to destinations and set the booking dates for your flight tickets. You can book round trips or one-way flights through Ly.com. You can get great deals, and many Redditors discuss rising domestic flights.
What Do Flight Ticket Prices on Ly.com Look Like?
A flight ticket that can cost you $647 from WestJet, you can get it for $248 from Ly.com. From Expedia the same flight would be around $350, and Kiwi could charge you $320.
But remember that these prices are variable and are just rough estimates of how much discount Ly.com offers. Considering you get these flight tickets for very low rates, there's a catch.
How is Ly.com’s Customer Support?
Ly.com’s customer service team may not be responsive sometimes. Some users said thatr flights got canceled, and the charges on their credit cards were reversed. Many were refunded even though they didn't ask for refunds or cancellations. If you don't understand Chinese, don't book flight tickets from Ly. Instead, book directly from the airline's website. Ly.com has been coming up at the top of search results lately. Their rankings are influenced by price, type of partners, and experiences shared on their partner websites. Most new users don't bother reading the Trustpilot reviews about the company.
Is Ly.com Legit or a Scam?
One customer was talking about this online. We will not mention names for anonymity, but he said he had booked flight tickets through Ly.com. He had to pay in U.S. dollars instead of Canadian dollars for that flight. It was a couple of dollars difference, but he could pay securely using PayPal. He got a confirmation about his itinerary within 5 to 10 minutes of payment, and the flight went through smoothly. He now uses Ly.com to book domestic flights because they are much cheaper than direct flights. It took him less than 30 minutes to receive the flight confirmation and booking details by email. But remember that just one or two positive experiences don't change the fact about Ly.com's genuinity. Many users report bad experiences with Ly.com, so a few positive experiences won't precisely overwrite the negatives.
One customer stated his concern about how Ly.com had emailed him their flight tickets. But they never asked for his “mytravel ID number” during purchase. His ticket had his full name and date of birth, and he was asking online if he could check and print it at the airport and key in his passport ID. So that raises some concerns about Ly.com's process and how they work as an online travel agency. Changing your passenger contact info or updating details on your tickets may also be a cumbersome process if you book through Ly. We are not downplaying Ly.com or spreading false rumors. However, we are just saying that this is what customers online are saying, and you can look up these stores if you want. So, the more significant savings come at the cost of poor-quality services. However, some customers have had good experiences with Ly.com as well.
Some customers complain that Ly.com may steal and use your credit card info since they collect and store your personal information. You cannot manage your bookings or do anything with your flights afterward, including discovering delays and changes. He mentioned online on Reddit that even if Google Flight Finder recommends them, avoid them at all costs. He said the website looked good initially but was poorly translated into English. He said his payment was confirmed, but Ly.com didn't even ask him for an OTP/email or SMS confirmation. This means his transaction was not authenticated. Four days later, he noticed email transaction notifications and suddenly started getting charges on his card to random websites and VPNs. $40, $45, $10, and so on. He hasn't used his card since then and has always kept an eye on it.
These experiences on Ly.com can be stressful for first-time users, who may be skeptical about using the website, so proceed cautiously. Don't use your credit card or main debit card to book flights through them if they are not securely authenticated.
These experiences on Ly.com can be stressful for first-time users, who may feel skeptical about using the website. Proceed with caution. Don't use your credit or main debit card to book flights through them.
How to Book on Ly.com
If you still want to book your tickets on Ly.com after reading the online reviews and want to try them out, you can go ahead. Here is a step-by-step process:
- Visit the Ly.com Website
Start by navigating to the official Ly.com website. The website is predominantly in Chinese. If you don’t read Chinese, use a browser with translation features like Google Chrome to automatically translate the page into your preferred language. - Search for Your Flight
On the homepage, locate the flight search tool. Input your departure and arrival destinations, select your travel dates, and specify whether you need a one-way or round-trip ticket. To tailor your search, you can filter results by airline, time, or price range. - Review and Compare Options
Once you’ve entered your details, Ly.com will display available flights. Compare options based on price, layovers, and departure times. Note that some flights may have restrictions or additional fees. - Select Your Flight and Enter Passenger Details
Choose the flight best suits your needs and proceed to the booking page. Then, you’ll need to fill in passenger information, including full names (as on passports), dates of birth, and contact details. Double-check these details to avoid issues later. - Choose a Payment Method
Ly.com accepts various payment methods, including credit cards, Alipay, WeChat Pay, and sometimes PayPal. Be cautious and use secure payment options. Ensure you receive a payment confirmation email immediately after the transaction. - Confirm Your Booking
After payment, Ly.com will send a confirmation email with your e-ticket and booking details. Keep this email safe, as you’ll need it for check-in. - Manage Changes or Cancellations
If you need to change or cancel your booking, contact Ly.com’s customer service. Note that their responsiveness may vary, and some changes might incur fees. It’s advisable to review their cancellation policy before booking.
What Destinations are Great for Booking Through Ly.com?
Ly.com may be ideal for specific destinations, particularly those within Asia or areas popular among Chinese travelers. Here are some suggestions:
- Regional Destinations: Flights to neighboring countries like Thailand, Vietnam, and South Korea are often cheaper through Ly.com than other platforms. These routes are popular with Chinese tourists, so airlines frequently offer discounts.
- Budget-Friendly Cities: Smaller cities with less demand often have lower ticket prices. Exploring these destinations might let you discover hidden gems at a fraction of the usual cost.
- Popular Tourist Spots: For well-traveled routes such as Beijing to Shanghai or Hong Kong to Tokyo, Ly.com often offers competitive pricing. Multiple airlines service these routes, increasing your chances of finding deals.
If you book accommodations through Ly.com, choose internationally recognized hotel chains to ensure quality and avoid language barriers.
Top Alternatives to Ly.com
If you’re hesitant about Ly.com, there are reliable alternatives worth exploring:
- Ctrip (Trip.com)
As one of China’s largest travel platforms, Trip.com offers various travel services, including flights, hotels, and train tickets. Known for its user-friendly interface and excellent customer support, it’s a trusted choice for domestic and international travelers. - Fliggy
Owned by Alibaba, Fliggy is a robust platform for booking flights, hotels, and travel packages. It integrates seamlessly with Alipay, making it convenient for Chinese users. Fliggy also has a loyalty program that offers discounts and rewards for frequent travelers. - Qunar
Qunar specializes in providing budget-friendly flight and hotel deals. It aggregates offers from multiple sources, helping users find the best prices. However, verifying the reliability of specific deals may require more research. - Skyscanner
For those looking for an international platform, Skyscanner is an excellent alternative. Its global reach and straightforward interface make comparing flights, hotels, and car rentals easy.
Each platform has pros and cons, so choose one that aligns with your travel needs and preferences.
Tips for Booking Travel Tickets through Ly.com
Here are some practical tips for making the most of Ly.com:
- Use a Secondary Card: For added security, use a secondary credit or debit card with limited funds when making payments.
- Double-Check Flight Details: Ensure all passenger information and flight details are correct before confirming your booking.
- Be Flexible with Dates: You might find better deals by shifting your travel dates slightly.
- Read Reviews: Look for recent reviews of Ly.com to gauge customer satisfaction and reliability.
- Have a Backup Plan: If issues arise, consider booking directly with the airline to avoid disruptions.
Conclusion
Is Ly.com legit? While the platform offers significant savings and competitive deals, its drawbacks—such as inconsistent customer service and limited security measures—make it a risky choice. Evaluate your options carefully and proceed only if you’re comfortable with the potential challenges.