Key Performance Indicator (KPI)
KPIs are measurable metrics that gauge the performance of a business in achieving its objectives. They provide insights into critical areas and help monitor progress toward strategic goals.
KPIs are measurable metrics that gauge the performance of a business in achieving its objectives. They provide insights into critical areas and help monitor progress toward strategic goals.
Introduction: A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives. Organizations use KPIs at multiple levels to evaluate their success at reaching targets. High-level KPIs may focus on the overall performance of the business, while low-level KPIs may focus on processes in departments such as sales, marketing, HR, or operations. KPIs are vital for making informed decisions, setting strategic directions, and evaluating progress towards achieving strategic goals. They provide a clear focus for operational improvement and create an analytical basis for decision-making.
Examples of Common KPIs:
Strategies for Effective KPI Management: